ACRP 2017 Meeting & Expo

16-2 - Revitalizing a Workforce: Aligning Job Classifications with Competencies

May 2, 2017 8:30am ‐ May 2, 2017 9:30am

Expiration Date: May 2, 2020

Credits: None available.

Standard: $75.00
Members: $25.00


This case study presentation examines the efforts of Duke University's School of Medicine to professionalize its clinical research workforce. Learn of the steps this large academic medical center took to ensure the roles it is asking its staff to fill are well-articulated, competency-based, appropriately matched to experience and educational level, and include descriptions that are updated frequently to keep up with the shifting clinical research landscape. By undertaking the large effort to revise job classifications of its research professionals, Duke University furthers its commitment to the delivery of high-quality clinical research.

Learning Objectives:

  1. Describe how revitalizing and professionalizing the research workforce leads to continue to produce high-quality clinical research
  2. Distinguish roles for clinical research staff
  3. Recognize the value added to workforce performance consistency and standardization of job expectations by adopting competency-based job classifications


  • Rebecca Brouwer, MS, Director, Research Initiatives, Duke University
  • Denise Snyder, MS, RD, Associate Dean for Clinical Research, Duke University School of Medicine

Credits Available

Revitalizing a Workforce: Aligning Job Classifications with Competencies Exam

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