They Said What?! Communication for Research Professionals

Apr 24, 2022 3:30pm ‐ Apr 24, 2022 4:30pm
Expiration Date: May 30, 2024

Identification: 158

Credits: None available.

This session addresses ACRP core competencies in communication and teamwork. While research professionals must excel in skills such as regulatory management, participant engagement, study design, and others, the one skill that research professionals must use every day effectively is communication. One conversation (whether verbal or written!) can make or break an entire study or relationship, so it is vital that research professionals learn to communicate appropriately. This presentation will help attendees develop professionally, but this session can also be applied to all areas of life.In this session, the audience will learn the importance of communication and how to communicate effectively both verbally and through written means (i.e., email). The audience will use the acronym TEACH (truthful, emotionally intelligent, accountable, clear and concise, have a purpose) to improve both verbal and written communication, even in tense situations. Direct examples will be given throughout the presentation, including a mock email conversation that attendees will analyze together.
Learning Objectives:
  • Understand the importance of communication in day-to-day work
  • Recognize opportunities for improvement and personal growth in the area of communication
  • Use the acronym TEACH to improve both written and verbal communication skills

Virtual Research: Streamlining IRB Review

Apr 24, 2022 3:30pm ‐ Apr 24, 2022 4:30pm
Expiration Date: May 30, 2024

Identification: 5061

Credits: None available.

Explore strategies for efficient IRB submission of materials used in the conduct of virtual research. Unlike traditional research settings (in-clinic study visits), virtual research involving humans involves continuous - and often dynamic - contact and communication with participants to facilitate implementation of the protocol, presenting an opportunity to assess what study-related documents, or changes to such, require review and approval by the IRB. Using the SOP template created to support our center’s virtual research service line, you’ll get tips on how to collaborate with clinical research team’s local IRB for efficient and effective review of research.

Signature Series: The Future of Clinical Research

Apr 25, 2022 7:00am ‐ Apr 25, 2022 8:00am
Expiration Date: May 30, 2024

Identification: 5060

Credits: None available.

What will the future of clinical research hold? What PROCESSES will we keep and what PEOPLE AND TECHNOLOGIES will we need to have moving forward? Join our panel as they provide their insight into what the future may hold and how they suggest you should prepare.


Diversity in Clinical Research: A Sponsor's View in Managing Multi-Country Clinical Trials

Apr 25, 2022 8:15am ‐ Apr 25, 2022 9:15am
Expiration Date: May 30, 2024

Identification: 5055

Credits: None available.

We will be discussing the challenges we experience in conducting multi-country clinical research, including how differences in policies, regulations, as well as language barriers may affect our study planning and execution.We encourage all our peers to participate, including CRAs, project managers, investigators, and site coordinators, regardless of their experience in multi-country clinical research.We believe the clinical research industry is trying to introduce new medicines and devices to benefit patients globally, especially in developing countries where people may otherwise not have access to healthcare. Also, there is increasing awareness that diversity among clinical trial participants is vital to better evaluate the safety and efficacy of medical products.Therefore, we want to share with the audience our experience in global clinical research, as well as risk mitigation tools that can help in the conduct of multi-country clinical research.

Learning Objectives:
  • Explain the importance of understanding the cultural/regional differences when conducting multi-country clinical research
  • Discuss our approach to managing differences in a multitude of situations (e.g., study planning, budgeting, timeline development, and site management) with real-life examples
  • Recommend tools and provide insights for conducting multi-country clinical research

Lifting the Veil: Taking Culture of Quality from Concept to Practice

Apr 25, 2022 8:15am ‐ Apr 25, 2022 10:15am
Expiration Date: May 30, 2024

Identification: 127

Credits: None available.

In this session, two key opinion and thought leaders from the clinical research industry will discuss their very distinctive, yet successful career pathways. Careers in clinical research do not sit solely into two baskets, the Clinical Research Coordinator (CRC) or the Clinical Research Associate (CRA). As the clinical research industry continues to evolve, so does the work needed to support these new methods. The skills gained in and throughout varied positions, help pave one’s career pathway. The ability to leverage those experiences and parlay them into the next opportunity is key. Multiple business functions provide exposure to processes throughout the clinical research enterprise and enable a diversified set of skills. Each steppingstone, though it may not seem like a direct route, provides the building blocks for success. Clinical research professionals by design, pay attention to details, follow the rules, and have a common goal to improve health. Identifying steps for navigating career silos and assessing opportunities are proven tools for career growth. Presenters will provide insights on how clinical research professionals can leverage their experience and expertise to impact their careers. Analyzing lessons learned, tips for career development and case studies will be addressed in this session.

Learning Objectives:
  • Describe a culture of quality and the systematic, strategic approach for evolving the culture
  • Explain the importance of critical thinking and open dialog as strategic enablers of a culture of quality.
  • Apply the critical thinking framework tool kit to various clinical trial scenarios.

Surviving and Thriving: Contingency Plans for the Conduct of Clinical Research

Apr 25, 2022 8:15am ‐ Apr 25, 2022 9:15am
Expiration Date: May 30, 2024

Identification: 137

Credits: None available.

The COVID-19 pandemic put a floodlight on weaknesses and gaps in clinical research workflows, policies, and work structures. In some hospitals and academic medical facilities, it halted research operations altogether. In a field where time is of the essence, clinical research professionals must establish contingency plans for the conduct of research during pandemics and other unforeseeable catastrophic events. Contingency plans need to be comprehensive and able to represent the diversity of research designs and medical specialties of your institution. They must also address how and when non-crisis workflows (i.e., SOPs, team roles, ancillary services), policies (i.e., ethical regulations, institutional requirements, etc.), and work structures (remote, hybrid, in-person) should adapt to crisis mode operations. Most importantly though, the plans must also outline how and when to return to non-crisis operations. This expert panel of clinical research leaders for the Department of Surgery at the Medical College of Wisconsin will outline how they adapted the Department's research conduct at the height of the pandemic while remaining in compliance with federal and institutional requirements. They will also speak on how they took a stepwise approach to safely return to non-crisis operations. The panel will conclude with a discussion on lessons learned - what elements worked, what they would do differently next time, and is it possible to have a one-size-fits-all crisis contingency plan?

Learning Objectives:
  • Compare another institution’s COVID-19 response with your own.
  • Identify elements that a research crisis contingency plan ought to address.
  • Evaluate critically what worked and did not work in your team’s COVID-19 response and its impact on the ability to conduct clinical research.

Tools for Delivering Large, Complex, or Longitudinal Trials Virtually

Apr 25, 2022 8:15am ‐ Apr 25, 2022 10:15am
Expiration Date: May 30, 2024

Identification: 149

Credits: None available.

We will describe our Center’s use of an electronic research delivery platform to expand participant adherence to two longitudinal clinical trials utilizing wearable technology. We will share our development of workflows to use the electronic platform and effective data management strategies to ensure participant safety, protocol compliance, study completion, and data integrity. By creating automatic pathways to guide a participant through the trial, our team was able to ensure quality trial delivery involving less manual work and human error, while maintaining regulatory rigor and research integrity. Our framework serves as a model in conducting completely virtual research. Each trial utilized wearable technology to passively collect data from participants, and successfully utilized the electronic platform as a basis for participant communication and trial conduct. Workflows were created which guided participants through enrollment, informed consent, and study interventions with limited hands-on work by the study team. By automating these processes, we were able to increase participant engagement without jeopardizing participant experience. Through this, we managed participant adherence to trials involving myriad study requirements over many-week periods, reducing the likelihood of participant dropout in trials which would otherwise run a risk of experiencing such. The techniques detailed in this session will equip audience members with the knowledge needed to implement similar strategies for observational or interventional clinical trials, benefitting their study teams and, most importantly, participants. Any clinical trial which engages a large participant population, has a long-term time frame, or requires participant adherence to multiple protocol requirements can benefit from our experience.

Learning Objectives:
  • Describe how virtual automation of daily surveys and all participant tasks allows for a streamlined study design and hands-free delivery of a clinical trial while maintaining GCPs and regulatory compliance.
  • Build a framework for a virtual delivery platform which can ensure seamless participant engagement and greater adherence during longitudinal clinical trials.
  • Evaluate the lessons learned from the application and modification of the virtual delivery methods during two longitudinal clinical trials to provide suggestions for implementation at their own site.

Can You Hear Me Now? Communicating in the New Normal

Apr 25, 2022 8:15am ‐ Apr 25, 2022 9:15am
Expiration Date: May 30, 2024

Identification: 148

Credits: None available.

This session will contribute to the core competency of Communication and Teamwork. Communication is critical for the success of any research study and has become increasingly challenging as a result of the pandemic and higher prevalence of remote work. Following this session, attendees should be able to demonstrate the ability to coordinate and manage communicate with their internal teams and with stakeholders (ie Sponsor, IRB, etc).

Learning Objectives:
  • Learn strategies to communicate effectively with multidisciplinary teams both in person and during virtual meetings
  • Learn how to effectively implement the ‘Why’ question into conversations
  • Develop skills for having difficult conversations

Study and Site Management – Are You the Little Mermaid?

Apr 25, 2022 9:30am ‐ Apr 25, 2022 10:30am
Expiration Date: May 30, 2024

Identification: 119

Credits: None available.

Study and Site Management presents many challenges over the course of the research study. Regardless of the size of the research site or whether you are leading a multi-site study or a participating site within a study, you may often feel you are swimming against a current of issues including communication barriers, an ever changing research environment, and frequent coordinator turnover. This panel discussion will review impacts of coordinator turnover from a site and study level, methods for maximizing study productivity and communication in a virtual world, and strategies for adapting to changes in the research environment. Attendees will gain practical tips and information for minimizing impact of coordinator turnover and building robust research teams that are both adaptable and effective in today’s research world. Attendees will also have an opportunity to engage in Q&A with the presenters and audience to discuss and strategize site specific issues related to study and site management.

Learning Objectives:
  • Identify strategies to mitigate frequent coordinator turnover at both site and study management levels.
  • Identify methods to maximize study productivity in a virtual world, including successful onboarding/training of incoming research staff and robust communication framework.
  • Identify strategies for adaptability in an ever-changing research environment.

Do You Have an Electronic Signature Administrator? Quality Improvement Ideas Every Site Should Consider

Apr 25, 2022 9:30am ‐ Apr 25, 2022 10:30am
Expiration Date: May 30, 2024

Identification: 109

Credits: None available.

The purpose of this presentation is to introduce an Electronic Signature System (ESA) as a fast, efficient, and trustable mean of communication among research professionals. Nowadays, ESAs is a fascinating hot topic in research that can assist with the management of the high volume of documents that clinical researchers handle every day. This presentation will introduce to the audience a research study conducted in an Academic Institute. This study demonstrates how the use of ESA supports clinical research professionals by facilitating PI oversight. Thus enhancing patients safety and increasing productivity of the researchers. In addition, ESA facilitates regulation compliance and permits a higher level of accuracy in clinical trials. The audience will learn why using ESA can facilitate and improve the management of their studies. They will learn how to use it efficiently and will receive advices and specific details about this new technology.

Learning Objectives:
  • Understand what is a ESA and how this tool can help them with the management of a clinical trial
  • Know the steps to implement this new tool in their research department
  • Know to prepare documents and gather signatures remotely. (An easy step by step explanation will be provided